Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are your terms of delivery?
Our standard delivery terms include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it takes about one week if the goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Are these products suitable for veterinary surgical procedures?
Yes, the suture system and endobuttons are specifically designed for veterinary knee reconstruction and fixation procedures.
Can I request different specifications for the buttons?
Yes, we offer Small, Middle, and Large specifications for both knotted buttons and joint buckles to meet various surgical needs.
Medisage Medical
