🛡️
Product Guarantee: We offer a comprehensive 3-year warranty on our orthopedic products to ensure long-term reliability.
⚙️
Customization: High-precision customized services are available through our dedicated design department and CNC machining capabilities.
✈️
Global Shipping: Fast delivery via DHL, UPS, FedEx, or TNT, typically arriving within 3-5 days with professional customs clearance support.
🏷️
Logo Printing: OEM services are supported, including custom logo printing on products prior to production.
Frequently Asked Questions
Q1: Can I request a sample order for quality testing?
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
Q2: What is the typical lead time for orders?
Sample preparation usually takes 3-5 days. For mass production, the lead time will be confirmed based on the specific order requirements.
Q3: How do you handle shipping and customs?
We ship via major international couriers like DHL, UPS, and FedEx. Our professional shipping services ensure a smooth customs clearance process.
Q4: What is the process for placing an order?
First, let us know your requirements. We will provide a quote, confirm samples, and then arrange production once the deposit is received.
Q5: Do you offer flexible payment terms?
Yes, we can provide favorable payment terms for our long-term clients based on our cooperation history.
Q6: Are the implants available in different colors?
Yes, we offer various color options including Green, Gold, Black, and Blue to meet different clinical preferences.
Medisage Medical
