Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Can you accept customized products?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
How do I proceed with an order?
First, let us know your requirements. Second, we quote based on your needs. Third, the customer confirms samples and places a deposit for the formal order. Finally, we arrange production.
What is the sample lead time?
For existing items, samples are ready within 3 days. For OEM products, it typically takes approximately 2 weeks.
Can you brand products with our logo?
Yes, we can print your logo on both products and packaging if our Minimum Order Quantity (MOQ) requirements are met.
How do you ensure product quality?
We conduct strict sampling inspections on all products before shipment and ensure that product packaging remains intact.
Medisage Medical
